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SolutionsFor health-tourism agencies

Never leave a patient waiting at the airport

Klinikbook lets health-tourism agencies run each international patient from the first message to follow-up after they fly home: partner clinics, hotels and transfer companies are recorded as partners, the trip plan is shared with them, and sales and partner commissions are worked out automatically.

  • A health-tourism pipeline
  • Shared with partners
  • Commission statements
Arrivals board, today and tomorrow: flights landing, airport pickups and hotel–clinic transfers with the number of travellers, the coordinator and the transfer company.
Real product screen · fictional sample data

One patient, dozens of moving parts

How it usually goes

  • Photos, flights and hotel details sit in different WhatsApp groups.
  • One wrong time leaves a patient waiting at the airport.
  • The same details are passed to every partner separately.
  • Sales commission is worked out in a spreadsheet at month end.

With Klinikbook

  • Case, quote and trip in one place.
  • Flights in local time; the arrivals board shows today.
  • The hotel and transfer company see only their part.
  • Commission accrues from payments on its own.

Enquiry

From the ad to a coordinator who speaks their language

An agency workspace starts with a health-tourism pipeline: new enquiry, contacted, clinic assessment, quote, travel, arrived, treated, follow-up. Assignment rules give the case to a coordinator who speaks the patient's language.

  • Source by campaign
  • Response-time warnings
  • The clinic's view noted on the case

Patient and case pipeline

Case board (International patients): cases in the new enquiry, contacted, assessment and quote sent stages; each card shows the patient, the case reference, the expected value and the coordinator.
Real product screen · fictional sample data

Logistics

Flights, hotel, transfers and interpreter in one plan

The patient and companion, flights in local time, hotel, transfers and treatment days sit in the case's trip. Share it with the hotel and transfer company; changes reach them.

  • The company confirms and names the driver
  • Partner guests are not users
  • Documents and notes are never shared

Trips, transfers and stays

Trip OK-0001-T1: London Heathrow–Istanbul flights, six nights at Hotel Örnek Bomonti, transfers with the driver, the treatment days and their appointments.
Real product screen · fictional sample data

Month end

Sales and partner commission, ready

Set commission plans for your sales team and the partners who refer patients. They accrue when the deposit is confirmed, payment completes or treatment ends, and are clawed back on refunds.

  • Statements per person and currency
  • Approve, then mark paid
  • Export as CSV

Reports and commissions

Commissions: the coordinators' and the practitioner's accruals; October statements approved and paid, accruals waiting.
Real product screen · fictional sample data

What the patient sees

The patient sees the trip in their language, on one page

Flights, hotel, who meets them, the driver's name and phone and the treatment days on the portal, with their quote and payment schedule in the same place.

  • Times in local time
  • Call, WhatsApp and e-mail buttons
  • No password

Patient portal

How your first day goes

  1. Choose agency

    Pick health-tourism agency as the workspace's kind and tick the treatments you arrange.

  2. Pipeline and forms ready

    The health-tourism pipeline, intake forms for your treatments, a bilingual lead form and privacy texts come set up.

  3. Add your partners

    Record partner clinics, hotels and transfer companies, and invite their people as guests.

Frequently asked questions

Didn't find your answer?

Write to us

Does Klinikbook send us patients?

No. Klinikbook is not a marketplace; it sends you no patients, lists your partner clinics nowhere and takes no commission on anything.

Must our partner clinic use Klinikbook?

No. Invite the clinic's contact as a guest and share the trip or the case; guests do not count as users.

Who does the patient pay the deposit to?

Straight to your agency's bank account. Klinikbook neither takes nor moves money; it records the schedule and the receipts you approve.

Does Klinikbook pay the commissions?

No. Klinikbook works out the statements; you approve them, pay from your own bank and mark them paid.

Which plan should we choose?

Every plan has every feature; plans differ in users, locations and storage. Partner guests do not count as users.

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