Patient CRM for clinics and health-tourism agencies: Let no patient slip through the cracks
From the first enquiry to the quote, the deposit, the trip and aftercare, every patient lives in one workspace. Your team always knows the next step — and so does your patient.
- No card needed
- Ready in minutes
- Turkish and English
- KVKK and GDPR tools included
Sound familiar?
Patients aren't lost in treatment. They're lost in between.
In a reply that came too late, a photo buried in a chat, a quote nobody chased. Klinikbook puts every step in one place, in front of the whole team.
Today
Enquiries scattered across WhatsApp, e-mail and phone calls
With Klinikbook
Every enquiry from your form, or logged by the team, becomes a case and goes to the right coordinator in turn.
Today
Photos and X-rays lost in chat threads
With Klinikbook
The intake form collects photos from the right angles, and the doctor reviews them from a queue.
Today
Quotes written in Word, and nobody follows up
With Klinikbook
Quotes go out as a link: you see when the patient opens one, and they accept it on their phone.
Today
Deposits checked by hand against bank statements
With Klinikbook
Accepting the quote creates the payment schedule; the patient uploads the receipt and you approve it.
Today
Arrivals on a spreadsheet, transfers in a WhatsApp group
With Klinikbook
Flights, hotels and transfers live on the case and today's arrivals on one board; partners see only what you share.
Today
Patients forgotten once they fly home
With Klinikbook
Mark the case as treated and aftercare starts: on each check-in day the patient gets an e-mail and your team a task.
Product tour
From enquiry to aftercare, every step on one screen
Each step works from what the previous one recorded, so nothing is typed twice.
01 · Enquiry
Your website form, wired to your case board
Embed the ready-made lead form on your site or share its link. Every enquiry arrives as a case, together with where it came from.
- Turkish and English forms
- UTM, referrer and landing page captured
- The same patient is never opened twice
02 · Follow-up
Everyone knows who replies, and by when
Cases line up by stage and go to the right coordinator in turn. The overview shows late replies, unassigned cases and today's tasks.
- Round-robin by language, country, source and treatment
- First-reply targets, warnings and escalation
- Call, WhatsApp or e-mail in one tap
03 · Intake
Photos and reports on the case, not in a chat
A treatment-specific form goes to the patient by secure link. Answers, guided photos and documents land in the doctor's review queue.
- Ready templates with conditional questions
- Uploads scanned for viruses
- Explicit consent inside the form
04 · Quote and deposit
Accepted on the patient's phone, deposit scheduled
Send a quote with options as a secure link and see when it is opened. Once it is accepted, the payment schedule is created and the patient uploads the transfer receipt.
- Options, inclusions and exclusions
- Deposit and balance with due dates
- Patients pay you directly, never through Klinikbook
05 · Scheduling
No double bookings, and patients book themselves
One calendar for doctors, rooms and devices, with double bookings blocked. Patients book from the page on your website, and reminders go out by e-mail.
- Day, resource and week views with drag and drop
- Instant booking or request to book
- A feed for Google, Apple and Outlook calendars
06 · Trips
Arrivals off the spreadsheet and onto one board
Plan flights in local time, the hotel, transfers and treatment days on the case. The patient gets an itinerary, and partners see only what you share.
- Travellers, flights and stays
- Transfers confirmed by your partners
- An arrivals board for the day
07 · Aftercare
Still in touch once the patient is home
When the case is marked treated, the aftercare plan starts. On each check-in day the patient gets an e-mail and your team a task, and the patient replies on the portal with photos.
- Plans per treatment, such as day 1, 7, 30 and 90
- Patients who ask for a call-back are never missed
- Aftercare documents for the patient
08 · Reports
See which source actually brings patients
The funnel, sources, response times and amounts per currency. Commissions for your sales team and partners accrue from the payments ledger.
- Narrow by source, country, language, treatment and owner
- Monthly commission statements to approve and pay
- Cases exported to CSV
The patient's side
Your patient doesn't download an app. They tap a link.
Forms, quotes, the payment schedule, appointments and the itinerary: under your clinic's name, on the patient's phone, in Turkish or English.
- Signs in with an e-mailed code or a secure link
- Your clinic's name and address on every screen
- Confirms or cancels appointments
- Answers aftercare check-ins with photos
Next steps on one screenReal product screen · fictional sample data 
Compares the options and acceptsReal product screen · fictional sample data
Real product screen · fictional sample data
Getting started
Sign up today, take enquiries today
No consultant and no implementation project. Answer three questions and Klinikbook sets up the rest; change any of it later.
- 1
Sign up
Your name, e-mail and a password. The link in the verification e-mail signs you in.
- 2
Create your workspace
Give it a name, choose your kind of business and your treatments. Pipelines, services, intake forms and privacy texts come ready.
- 3
Share your form
Embed the lead form on your website or share its link, and open your online booking page if you want one.
- 4
Invite your team
Coordinators, doctors and the front desk, each with their own role. You can import your spreadsheet of patients too.
Trust and compliance
What patient data needs is already in the product
Privacy notices, consent, data requests and the activity log for KVKK and GDPR aren't a consulting add-on. They are part of every plan.
- Privacy notice and consent templates from a country pack, published with versions
- Copy, rectification, erasure and objection requests in one place
- A retention policy and an activity log
- Each workspace's data kept apart in the database
- Two-step sign-in, roles and time-limited support access
- Private files, expiring links, virus-scanned uploads
What Klinikbook doesn't do
- Never touches patient money: patients pay you directly
- Takes no commission, only a subscription
- Never lists you or sends your patients elsewhere
- Not a medical record: diagnoses and prescriptions stay in your own system
Pricing
One price per workspace, every feature in every plan
Plans differ only by users, locations and storage. Every workspace starts with a 30-day trial without a card.
Solo
For a private practice or a coordinator working alone: the doctor, a secretary and a coordinator.
€29/ month
- 3 users
- 1 location
- 10 GB storage
- Every feature included
Team
For a clinic or a health-tourism agency: sales, coordination and doctors in one place.
€59/ month
- 10 users
- 3 locations
- 50 GB storage
- Every feature included
Pro
For a busy clinic, hospital unit or agency: several locations and a large team.
€119/ month
- 30 users
- 10 locations
- 200 GB storage
- Every feature included
Enterprise
More users, more locations or needs of your own? We will put together a package for you.
Every plan: every feature, unlimited contacts, no setup fee, cancel in one click.
See pricingVAT excluded
Free resources
Useful before you buy anything
Practical guides, free Word and Excel templates and calculators for clinics and agencies. No sign-up needed.
Questions clinics ask
See all questionsWhat is Klinikbook?
Klinikbook is a patient CRM for clinics, hospitals, private practices and health-tourism agencies: enquiries, intake, quotes, payment plans, appointments, trips and aftercare in one workspace, in Turkish and English.
How long does it take to get started?
A few minutes. After sign-up you name your workspace, choose your kind of business and your treatments; services, intake forms, a lead form, privacy texts and a first calendar are set up for you.
Does Klinikbook take a commission or handle patient payments?
No. Klinikbook is software you pay a subscription for. Patients pay you directly; Klinikbook only records the payment plan and the receipts you approve.
Is it a medical record system?
No. Klinikbook organises the relationship with the patient - enquiries, intake, quotes, appointments, travel and follow-up. Clinical records, diagnosis and prescriptions stay in your clinical system.
Can my patients use it in English?
Yes. Forms, the patient portal and the e-mails patients receive are in Turkish and English, and your team can work in either language.
What happens to my data if I leave?
You can download the whole workspace - every record and file - as one zip at any time. After cancelling, the workspace is read-only and its data is deleted after the period the subscription agreement states.
30-day free trial
Let your next enquiry land in Klinikbook
Every feature is open for 30 days and no card is needed. Your workspace is ready in minutes.